Refund and Returns
Your satisfaction is our first priority at Eyona. If your item is faulty upon receipt or is not as described, we will gladly refund or exchange the item to your credit card.
You can return any item within 30 days of purchase if the item is unused in the original condition
To return an item, first please email us on firstname.lastname@example.org and then send it to:
1/378 Cleveland Street,
Surry Hills, Syndey, NSW, 2010
Please also include the following information in your email and return:
- Your Order number if known (appears on the top of the confirmation email)
- Your name and address
- Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
Our shipping rates are as follows:
We delivery for a flat rate of $7.45 for regular post Australia-wide.
All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: email@example.com